Make the ultimate coffee experience a reality

FAQs
Frequently Asked Questions About Office Coffee Machines

How do I know which coffee I should choose?

Procaffe offers a coffee experience to all customers upon installation. Here we taste test our coffee blends and program your machine to ensure staff are happy with selections, calibration and taste!

Can I use plant based milks in my coffee machine?

Procaffe offer Australian made Nuttelex brand Almond and Oat milks that can be used with your coffee machine setup with the addition of our Steamcraft Milk Steamer! You can now include everyone in your office in your coffee setup by offering non-dairy alternative milks. Click here to find out more.

How often does my machine need to be cleaned?

We recommend cleaning the machine daily. Procaffe provides all training and equipment to ensure your machine can be well looked after and continue producing exceptional coffee.

Do I need plumbing to get an automatic coffee machine?

No! Procaffe has a selection of machines that can be provided which run off internal water tanks. Having plumbing will allow you to look at a larger range of machines and ensure cleaning and daily maintenance is slightly easier!

How often should I clean my coffee machine?

It’s recommended to clean your coffee machine after every use for optimal performance. Additionally, descale your machine every 1-3 months depending on usage and water hardness.

How often do you come and service the machine?

Procaffe offers all-inclusive service and maintenance. At a minimum our technical team will attend site every 6 months to check and test the machine, carry out preventative repairs and calibrate the equipment. We also provide full reactive maintenance coverage to ensure your machine is back on line ASAP.

Why are the benefits of renting the machine over purchasing it outright?
Procaffe’s rental plans offer all-inclusive service and maintenance coverage. This means that for the duration of the rental agreement Procaffe will repair, service and maintain the equipment at no cost to you. Outright sales have a 12-month standard warranty but this warranty only covers major parts and no labour costs!
Why should we choose Franke coffee machines?

Procaffe have been working with Franke for over 15 years. In that time, we have developed a partnership and strong relationship with the equipment and brand. The Swiss made equipment provides premium coffee experiences across the entire range. The espresso extraction and milk texturising technology is of the highest quality and provides exceptional coffee in every cup.

Why choose Procaffe?
Procaffe has over 40 years of coffee industry experience, over 20 + years of technical service experience and a model that has supported over 400 business in improving their coffee at work. At Procaffe we pride ourselves on providing exceptional coffee experience, every time. Our blends are specifically designed to extract through automatic coffee machines and provide smooth, rich and tasty coffee for our customers.

BEST OFFICE COFFEE MACHINES

View Our Range of Office Coffee Machines

Find out more about our range of office coffee machines suitable for every workplace, large and small. With over 20 years experience in the coffee industry, you can trust Procaffé to find a solution to fit your needs.